Meet Our Staff
William (Doc) Pickens, III
Sales & Leasing Specialist
Sales & Leasing Consultant
Sales & Leasing Consultant
Sales & Leasing Consultant
Sales & Leasing Consultant
Sales & Leasing Consultant
Sales & Leasing Consultant
Service and Parts Director
Chief Operating Officer
Feb 05, 2020
epitome of the term "used car salesmen"
Brian and his "new" salesmen played into my wife and I emotions and beliefs to sell us a new truck. They fast talked us into the purchase, but when we got home our friend pointed out the Champion website advertised price for our vehicle was actually $5000 less. The website showed the exact VIN# and Champions price lower than what Brian stated "Today and today only I can offer you", "I went to bat for you", "Every rebate you could get from us is in this deal", "if you sign tonight." When I spoke with the salesman he why the difference in advertised price over what I was sold, he stated that is just a price if you qualify and all rebates, my price came out more. He started fast talking how this was the "best deal ever" and I should be thankful. Brian and he wanted to make things right, but then days later never followed up. I was told my truck would be detailed due to during the test drive it was dirty, but all they did was place all weather mats over the dirt and sent me on my way. To boot promised a tank of gas and the truck was delivered to me on 1/8th of tank. False promises and fast talk is Brian's game. This is probably my 20th vehicle purchase and I feel so stupid for being manipulated. I went from loving the Truck to feeling like I had buyers remorse and a huge idiot for not paying attention. Mr. Allen was a pleasure to work with, but I feel he is part of the scam since my best interest wasn't at hand.
Jan 27, 2020
Scott was great to work with. He went out of his way to...
Scott was great to work with. He went out of his way to make sure I was comfortable every step of the process. Everyone I encountered was very friendly and helpful.
Jan 26, 2020
I worked Mason and he was very patient with us throughout...
I worked Mason and he was very patient with us throughout the process. I appreciate all of the work he put in to making sure we left with the right car that fit our budget.
Jan 25, 2020
Very pleased with attentiveness given as soon as we...
Very pleased with attentiveness given as soon as we walked in the door. We had been researching online, and have purchased here before. Ray Hoffman was our salesman before, and wanted him again to help us. He is fabulous. We could have walked out with the Jeep that day, but had to get home. He had everything ready for us the next day. Very pleased with our hassle free experience.
Jan 24, 2020
It was a long wait but we understand. They said they sold...
It was a long wait but we understand. They said they sold more vehicles that day than they normally have. so more people to deal with. We were the last customer. Totally understandable.
Jan 24, 2020
Grant Burgess was great to work with again. Very...
Grant Burgess was great to work with again. Very professional and knowledgeable of the products he is selling. Jon Lambertson always is also very involved in the buying process. Finance manager Gene always great to work with. This was our 5 buy from Champion and will return for years to come
Jan 20, 2020
They were absolutely helpful and honest about...
They were absolutely helpful and honest about everything!!! High quality service and attention! I loved how they took care of me!! Great people all around!!!!
Jan 16, 2020
Found car on Internet. Was contacted by phone the next...
Found car on Internet. Was contacted by phone the next day. Was connected to a Salesperson. The dealership was clean, staff was polite and helpful. They were even willing to negotiate a little bit on price and Trade-in. Not all dealerships will. Overall, very pleased with the experience.
Jan 13, 2020
They were one of the easiest dealerships that I have ever...
They were one of the easiest dealerships that I have ever worked with in my years of experience of buying cars it was an awesome experience
Jan 11, 2020
Words cannot express how grateful I am to this team for...
Words cannot express how grateful I am to this team for their incomparable customer service, professionalism and kindness! First-class service throughout the entire process!
Jan 08, 2020
Although I spent several hours there, everyone was very...
Although I spent several hours there, everyone was very courteous and friendly. I would recommend to friends or family. The dealership was clean and comfortable.
Jan 06, 2020
Grant was excellent he listened to exactly what i wanted...
Grant was excellent he listened to exactly what i wanted and helped find me exactly what i asked for. I will come back and refer all my friends to him personally. Pleasant friendly enviroment
Jan 05, 2020
Mike was helpful and personable. He was respectful of...
Mike was helpful and personable. He was respectful of our questions and concerns. We dealt with Mike, Jessica and Gene. All were easy to deal with.
Jan 05, 2020
The folks at Champion we’re very attentive and helped me...
The folks at Champion we’re very attentive and helped me find the best vehicle to fit my needs. They suggested other vehicles I may be interested in when the one I came to look over did not work.
Jan 04, 2020
Grant, Mr. Webb and Gene Made my experience one of the...
Grant, Mr. Webb and Gene Made my experience one of the best I have ever had buying a vehicle. There are hands down the best dealership in town. I would highly recommend going to them for any of your needs when it comes to a new, used and/or service on your vehicle. I wish I could give them a higher rating than 5 stars!!! Thanks you guys for everything
Jan 03, 2020
Had a great experience. They made the new truck buying...
Had a great experience. They made the new truck buying experience seamless. All staff members were friendly and helpful. Customer service was great.Our salesmen is professional and more than helpful. Thanks
Jan 02, 2020
Friendly staff with Tyler as a non pressure salesman....
Friendly staff with Tyler as a non pressure salesman. Worked with us on price and very accommodating getting us in the vehicles we wanted to test drive.
Jan 02, 2020
Overall great car buying experience. Grant was awesome...
Overall great car buying experience. Grant was awesome and made us feel very comfortable throughout the process! I would recommend Champion for purchasing a new or used car.
Dec 31, 2019
Champion were very friendly and accommodating to my...
Champion were very friendly and accommodating to my needs. The salesman, Dennis went out if his way to understand our payment range and worked hard to get the numbers as close as possible. I would recommend Champion Jeep to future customers.
Dec 30, 2019
Great trustful dealer!!!! I am very pleased with all of...
Great trustful dealer!!!! I am very pleased with all of them. They sell quality cars and are very honest with their products. awesome people as well!!!!
Dec 29, 2019
Soon as I walked in I felt the amazing, welcoming, and...
Soon as I walked in I felt the amazing, welcoming, and positive energy. Everyone worked so hard for me and got me exactly what I wanted and I am truly grateful to experience such amazing service. Going into 2020 with all smiles, thank you all so much. ❤️
Dec 29, 2019
Grant was kind, resourceful, and knowledgeable. He made...
Grant was kind, resourceful, and knowledgeable. He made the car-buying process a breeze. My husband and I agreed that we could have purchased our vehicle anywhere but returned to Champion because of Grant’s customer service.
Dec 27, 2019
Karl and Gene were very nice to work with on my purchase....
Karl and Gene were very nice to work with on my purchase. Several options were offered in both selection and financing. I replaced a truck I had purchased from Champion in 2004. Thank you!!
Dec 24, 2019
I walked into Champion because my husband told me I could...
I walked into Champion because my husband told me I could get a new car & drove out with it 4 hours later! This is the third vehicle I have purchased from Champion since 2011. Every time I see familiar faces and am treated like family. Thank you for another great experience!
Dec 19, 2019
Both Mike and Gene where great! I got the truck I wanted....
Both Mike and Gene where great! I got the truck I wanted. They made sure. Tyler was great at the end. Did little things i asked him for
Dec 16, 2019
One of the best vehicle purchase experiences we've ever...
One of the best vehicle purchase experiences we've ever had,awesome staff and very friendly,would recommend and would deal with again for our next vehicle purchase.
Dec 12, 2019
had a great experience with my salesman. He Stayed very...
had a great experience with my salesman. He Stayed very late after closeing time to get deal done. A few things were missed with it being so late when the deal was done, and he has gone above and beyond to fix the small issues.
Dec 10, 2019
I had a very good experience purchasing my new Jeep...
I had a very good experience purchasing my new Jeep Gladiator from Champion. The staff was friendly, professional, and accommodating. I would refer a friend.
Dec 09, 2019
Everyone we worked with was very helpful and friendly, it...
Everyone we worked with was very helpful and friendly, it was a no-pressure sale which we appreciated. We love our new truck, thank you!
Dec 08, 2019
Purchased a 2016 Chevy Sonic and I have been totally pleased with the sale of the vehicle. Some paperwork had to be initially redone but Gene Allen stepped up to the plate and assisted to get the sale finalized. I have worked with him in the past and I have to say he is very honest and straight forward. I highly recommend Champion when purchasing a vehicle.
Dec 07, 2019
Great dealership to work with
As I have come to expect, Champion Chrysler Dodge Jeep Ram is the best place to purchase a new vehicle. Doc Pickens is my go to salesman. He is honest and will help you through the vehicle purchasing process. The closing process with Gene Allen could not have gone smoother. Everyone in the dealership treats you as family and always offer a friendly smile, handshake, or hug.
Nov 27, 2019
This is our second time purchasing a Wrangler from...
This is our second time purchasing a Wrangler from Champion. We went in and knew what we wanted. We were greeted at the door by Steve Pumphry. He was very knowledgeable and assisted us in nearly everything we wanted in our Wrangler. Steve’s excitement even after we purchased was awesome! Great man to work with. As was everyone who greeted us. Financing was easy with the help of Gene Allen! We had a great experience!
Nov 17, 2019
Everyone did a good job...very friendly! Reasonable...
Everyone did a good job...very friendly! Reasonable amount of time for sale/financing😁. Prep of the vehicle to my hands...wayyy too long.I arrived at 1:10 and left at almost 6:00 P.M. Not sure why but that part needs to be expedited.
Nov 14, 2019
Great customer service, Even after the sale! Eric and Gene went above and beyond to take care of me after the initial deal was done!
Nov 02, 2019
This dealership is fast friendly. They help me find the...
This dealership is fast friendly. They help me find the truck that I needed that fit my budget. Dennis Henson and Gene Allen worked well together to fulfill my truck buying experience.
Oct 25, 2019
Best experience ever leasing a car. The entire team was friendly and professional. Dennis and Gene were awesome to work with and both showed integrity during the process. I’ll be back when my twins turn 16.
Oct 16, 2019
Excellent customer service
This car buying experience was probably the best I've ever had. From the moment I walked in the door the customer service was above and beyond expectations.
Oct 14, 2019
After deciding which car we were going to purchase for cash we were left twiddling our thumbs for hours. We were there for four hours with no reason given. Our salesman kept getting up and leaving and no progress was being made. Finally towards 9:00 we were sent to the finance office to pay and sign papers. Once in there the finance manager proceeded to use high pressure tactics to try and sell us a supplemental warranty package. In the end we purchased the package but felt very taken advantage of. We also had an issue with there only being one key for the car. The salesman said to come back and get another key and have it programmed at his cost. The finance manager said they couldn’t help us out with the key because they had already discounted the car. My husband and I feel that the second key should have been included. Today we went to get the key, that would normally be around $300 and we got a discount of approximately $45. What a ripoff! My husband used to work for this dealership years ago and had a fondness for the owner which is why we chose this particular dealership. We will now avoid this dealership at all costs.
Oct 08, 2019
This is the 3rd vehicle that I have purchased from...
This is the 3rd vehicle that I have purchased from Champion. Things have changed over the years and Champion is right there on top with the process of buying a vehicle. Grant Burgess was very knowledgeable of all the vehicles we had to choose from and took all the time we needed to make the right choice for our family. Jon Lambertson the general manager made a point to be helpful as well. This is a great place to buy or Service any vehicle. Definitely Five Stars.
Oct 06, 2019
Tylor found me the a truck that I was looking for....
Tylor found me the a truck that I was looking for. Friendly sales staff. Gene was was very thorough with going over the loan with me.
Oct 04, 2019
Pete was very helpful in getting me into my new truck! I...
Pete was very helpful in getting me into my new truck! I would definitely recommend him to anyone looking to purchase a new or used vehicle.
Oct 02, 2019
Issues with recall on a brand new 2019 vehicle. Got a new...
Issues with recall on a brand new 2019 vehicle. Got a new car and had issues with the car on the day of the sale.
Sep 22, 2019
It was really a pleasure meeting Dennis. He goes above and beyond to make sure that the customer is very satisfied. I will most definitely recommend Denis and Dodge Champion.
Sep 15, 2019
Purchase New Jeep
I gave the rating because the sales men very pushing ! I told him bottom line on how much I was willing to spend on new Jeep. Took way to long to get the rate I wanted . I feel like they need to spend more time lesson than trying to get me to pay more ! Remember you work for the customer not the other way ?
Sep 11, 2019
Service was good ... needed oil change .. I inquired about an oil change package and they did have one for 4 oil change. I was happy
Sep 05, 2019
Visited several Jeep dealers to purchase a Jeep Grand Cherokee limited X . Hands down champion was the dealer for us. Other dealers I stood around and got no help . If I did get help it wasn’t friendly . NOT A CHAMPION ,these boys were on top of it !! Why to go , keep up the good work. I’m a sales manger myself for a powersports Dealership. My wife asked me what dealer do we go to and who do we talk to. I responded you will know when it’s right , I told her to look for friendliness, willing to help , willing to teach you about the new jeeps . ONLY ONE DEALER IN NORTH INDIANAPOLIS DID THIS ! Champion hit all the boxes !! Keith is a no bull ,friendly, hands down awesome. Gene , was my wife’s favorite this was our first Lease . Gene guided us through the do’s and don’t thanks for all your help All around a great experience at champion
Sep 02, 2019
John Lambert son is good people.
Only complaint they had my vehicle in detail for an hour and did not wash it And the next morning at home i noticed the left front wheel still had a protective cellophane (small piece) stuck to it and upon removing it i notice a scar on the tire sidewall and small scratch on the rim.
Aug 24, 2019
Accurate and prompt
Keish and John worked as a team to provide faithful service . The repair was done correctly and on scheduled time. The waiting area provided shuttle service and refreshments
Aug 01, 2019
Great experience! They were very professional yet provided a welcoming and friendly experience, they got us the deal we wanted without having to dicker back and forth with managers. ( which I despise this practice). I had walked out of 2 dealerships already because of that practice. Dennis and Gene were outstanding. I highly recommend if you want to buy a car without all the fuss you usually have to deal with! We will definitely go there in the future!
Jul 22, 2019
Everyone was very helpful
Very good dealership, everyone was friendly and helpful. I would definitely recommend dealership to my family and friends. Dennis and Gene were very knowledgeable and accommodating
Jul 16, 2019
Nicest people and very easy to deal with
This was a very good experience Grant was very helpful in the whole process I’ve never met such a nice group of people before dealership
May 16, 2019
Only problem I had was the wait time for getting all paperwork and financing completed to be able to get on with my busy day. Otherwise this dealer was great to work with and had great personnel working there.
May 13, 2019
Great work they are great people and very
They are great people and very professional couldn't of found anyone then these people and was very knowledgeable I would recommend this place to my family and friends
Apr 23, 2019
Fraud in the finance office
I was attempting to lease a $25,000.00 Jeep Compass, I was quoted a payment of $480.00 to $520.00 a month. I Was totally floored by the outrageous monthly payment for a 39 month lease. . I pointed out that I could buy the vehicle outright for less money on a 60 month term. Everyone who has ever leased a vehicle, knows that it is always cheaper to lease vs financing. I reminded the salesman that I just negotiating my sister’s vehicle that was over $34,000 with him 2 months prior.. I asked him how is it that Champion wanted me to pay more money for less vehicle? The Jeep Compass I test drove displayed a $229.00 advertising price on the window. The price I was quoted was more then double the price. When ask why I was told it was due to dealer fees and taxes In my opinion if a dealership expects its consumers to spend more money monthly on a vehicle that cost $9,000.00 less, there is some sort of fraud taking place. If this is the way Champion Dodge Jeep Chrysler treats it’s repeat customers. I would really hate to be considered a enemy
Mar 13, 2019
A great experience with this team
I would like to thank Dennis and Gene for the great service. Everyone is very helpful and polite. Made the process very easy to buy a car. I would highly recommend this dealership.
Feb 18, 2019
Best new car experience
Kris was great with finding the exact car that I wanted! Made the process really easy. Gene in finance made that the best and fastest finance experience I have ever done when buying a car! Highly recommend this dealership!
Dec 17, 2018
I would really say No, that I wouldn’t recommend Champion due to my recent experience, but I try to be a nice person. I am disappointed that Champion, not including Ron from service, is more focused on the SALE rather than the customers. They did not care about helping me as their long time loyal customer, only that they could reel me in for another sale on a new car. I trashed the idea that Champion could help me by lending me a car while my rim was being repaired & instead made other arrangements. I will complete the lease on my car & will keep it, I don’t want another car from them.
Nov 23, 2018
The staff did a wonderful job. I felt that they went the extra mile to make my purchase, of the 2019 dodge ram the best that it could ever be.
Nov 23, 2018
Speacial thanks to Ray Hoffman to come up with the best deal on my dream car! I recommend Ray and the whole dealership to all
Nov 07, 2018
Very good staff they listen to all our wants and didn't try to over sale us, we will be buying our next vehicle there.
Oct 13, 2018
Gene Allen and Brandon Brown should be police instead of car dealers. They are aggressive, over bearing, argumentative, and just down right wrong. I am a woman that was buying a car by myself. They put so many inquiries on my credit, that I was unaware of and didn’t authorize! I have asked multiple times as a good gesture can they remove and they refuse. They sold me a car with bald tires a high interest rate through their company bank! They told me I needed a co-signer which I have never needed in my life. I’m very unhappy with this experience, I wish anyone else dealing with them the best of luck!
Oct 12, 2018
The Owner Doesn’t Mind Putting In The Work
The owner is very personable and caring. He wants to make sure that you receive the service that he would love to have. He made sure that his staff took great care of me! My salesperson and finance made sure that the deal was done and that I walked away with the price that I wanted. The car that I have was more than I expected as I was only looking for a second vehicle so I wasn’t picky. I actually got another FIRST car for the price that I would’ve paid for a second vehicle.
Aug 29, 2018
I have owned or leased three Chevy Silverado trucks. Been well satisfied. My current lease was coming due and I was considering leasing a new truck. The TV ad talking about the new "luxurious" Dodge trucks lured me to take a look at the Dodge. I test drove the new 2019 Dodge Ram BigHorn and WOW!! The overall drivability, power, handling, guietness and interior amenities and electronics were all outstanding -- I was sold. The sales person [Kris Groninger] was very courteous and helpful in demonstrating and discussing the features of the 2019 vehicle. No pressure to buy. The other members of the sales staff [Gene Allen] were all helpful in negotiating the deal.. I would recommend, before you buy or lease a new truck, you test drive the 2019 Dodge Ram at Champion
Aug 25, 2018
Good very good I have bought two Jeep From here
This is my second time coming back to buy a car they are very good people I really don’t have too much more to say but they are very nice and very good people
Aug 07, 2018
Great experience with Champion! Friendly and knowledgeable. Went through my finances and made it simple. Dennis was patient and listened to what I wanted in a vehicle.
Aug 03, 2018
New car buying experience
How fast and easy the whole buying process was completed within a few hours. The selection of vehicles and colors to choose from is great!!!!
Jul 30, 2018
Champion employee was excellent. As soon as I walked in the door they greeted me with a smile. Their service was great and they made sure I was comfortable from beginning to end.
Jul 30, 2018
Helpful service. Friendly. Everyone was nice. Loved the coffee and treats. Good customer care. Place was clean. Wish I received or was given an opportunity for a full tutorial
Jul 26, 2018
My experience at Champion was fantastic. Dennis was very accommodating, working with me on the value of my trade in. He didn’t push me to buy or in any one direction, he was able to answer any and all questions. Gene Allen laid out the financing aspect very clearly. They both made the entire process very easy and pleasant. I will be back to buy my next car from them!
Jun 28, 2018
Had a little dream to drive a convertible and Keith made it happen at a super reasonable price. I am a very happy woman! From the test drive to the no hassle warranty guy, I would buy another car there for sure!
Jun 27, 2018
Great Experience Here after Bad Experience Elsewhere
After leasing with another local Chrysler Jeep Dodge company in the area, I returned there in the hope of being treated well in the search for my new car. Unfortunately this wasn’t the case. This led me to Champion and Doc Pickens. He made me feel comfortable, and answered each and every question I had (and I had a LOT). Nothing was too much for him. I left feeling valued by Champion and believing a got a great deal on my new car.
Jun 24, 2018
Best new car purchase in a while.
Dennis and Keith were knowledgeable, helpful, and honest. Buying a new car can be stressful and emotional. The guys help to make it relaxing and informative. I would recommend this dealership to anyone looking for a new car.
Jun 13, 2018
The BEST dealer around
I was in a wreck in April and totaled the Dodge Ram I had. I have dealt with Champion Dodge around 30 years. I ran into the owner of Champion Dodge and we talked about what happened. I later found a truck I wanted to get down around Louisville. I told Fernando about it and he told me when I was close to being ready to get my new truck to let him know. I talked with him on Thursday and he had that truck up here the next day on hold waiting for me. I wanted to change the windows on the truck and I had most of the administration helping me. My sales agent was "Doc" Pickens and he did all he could do to help me. Now I ask you where can a person have a great sales agent helping you. Have the Champion Dodge faculty helping you. Then even have the owner of the entire Dodge dealership helping you. I even had the people from the service department who know me , helping in any way they could. This is the only place I will ever get my vehicles from.
Jun 01, 2018
Was treated like they care about their customers
If it wasn't for keith waller and Gene allen. Taking their time to talk with us and working with us to work some kind of a deal on making this purchase it probly would not have happen. We had been to several deal ships and they could care less if they made a sale. They treated us like our business mattered.
May 29, 2018
It is always a stressful situation to go car shopping at a dealership. We found a vehicle online that interested us, and then set off to play “the game”. We could not have been more wrong about Champion Chrysler, Jeep, Dodge, Ram. We were treated fairly, honestly, and they made the process painless! We love our car, and will definitely go back to Champion for our next purchase.
May 28, 2018
My wife and I were very happy with everyone involved. They took the time to ask us what we were looking for explain the differences between the models. We will definitely return for future purchases
May 28, 2018
Great friendly service.with a competent sales and finance team.Welcoming team that offered a variety of options for my daughter to choose from. Overall a nice experience.
May 26, 2018
My wife and I had a great experience. Our salesperson, Steve, was very helpful. And did everything he could to work with us. And the finance person, Gene, was also great to deal with. We will definitely go back.
May 23, 2018
I purchased a brand new Dodge Ram 2500 from this dealership that came with many aftermarket options and warranties. One warranty covered the rims, once i needed work done they denied me. After a negative review that warranty money was returned. I also purchased a lifetime warranty on the suspension, all work was done by elite customs and the warranty was sold to me by Dodge. The shocks need replaced and once again I am not getting the warranty work done that was paid for. I highly recommend no one purchase anything aftermarket through this dealership, they will not honor the warranty. I also recommend that no one purchase any warranty at all. The only work this dealership will do is work they can bill you for. Absolute scam and joke! If you want a dodge, please use a different dealership, you can thank me later.
May 22, 2018
Service advisor and technician were great. Both went beyond to make sure I was happy and the vehicle was taken care of properly. Thank you!
May 18, 2018
Could not have asked for a better experience. Hassle-free negotiations and no one could come close to their prices. They have earned a life long customer.
May 18, 2018
My only complained that I have was I was told that the 2nd car would be just like the 1st one with the exceptions of 4x4 and color so I bought the 2nd unseen but I am not complaining I am pleased with both deal. I think all of you for all of your help Charley Blackwell
May 18, 2018
We had a wonderful experience with Doc! He was awesome and really took the time to make sure we got what we wanted! Jordan was amazing as well! He ran numbers for us and seemed very passion about helping close the deal. This staff is definitely a keeper!
May 18, 2018
I had an awesome experience at the Champion dealership. Doc was our sales lead partnering with Jordan. Doc was very patient and supported me picking the right vehicle. They worked diligently to get my deal done. Very blessed for this experience
May 15, 2018
Pleasure to work with because if the friendly staff . The atphsperrere made it very comfortable in buying a new vehicle. Everyone was helpful with my questions of the car.
May 14, 2018
Exceptional car buying experience
Our salesperson Kris was a pleasure to deal with throughout the process. In fact, we plan to head back later today to purchase another car for my daughter.
May 14, 2018
Very nice and people friendly staff! Kevin and gene were great. I was able to get a service contract on the jeep i wanted. They made the buying easy
May 12, 2018
Great buying experience!
The prospect of shopping, finding then completing the purchase of a new vehicle can be pretty intimidating. Champion has made it much easier for me. I just bought my second new vehicle through them. They were friendly and welcoming from the beginning. They were willing to compete, both in trade-in and purchase price. Kris was knowledgeable in the product line, friendly and was an advocate for me from the beginning. His help was priceless. Gene Allen was one of the nicest gentlemen that I have ever met, and was wonderful in the financing of the car. Kudos to the entire operation.
May 11, 2018
No pressure, willingness to help
You can tell it's a smaller dealership, in the personalness of the process, but not in quality, as it was great. Good selection of vehicles, very clean building, was asked if I needed assistance almost immediately. Our associate Ryan was very personable and helpful with getting us through the car buying process. We told him we had a crunched time schedule what with work, and he was more than willing to accommodate. The process was done by the time the day came to pick up the car. Would definitely recommend and definitely my by next car here. The warranty Gene offered covers 100% of labour and parts, which is well worth it to me. He was a nice dude and also understood the rush we were in. Thanks Champion, and thank you Ryan and Gene.
Apr 30, 2018
Hospitable & Professional
We had a great experience purchasing our vehicle from Champion. We would highly recommend Champion staff (Dennis & Gene) to anyone who is searching for an affordable and dependable vehicle.
Apr 30, 2018
Amazing Customer Service
I had an amazing experience at Champion. From the moment I stepped on the lot until I pulled off in my new car everyone there was a huge help! could let have asked for a better experience.
Apr 30, 2018
Dennis Henson was a very knowledgeable and kind salesman that was instrumental in my purchase of my vehicle in Indianapolis instead of Florida. He was very helpful in the purchase of our Dodge ram 1500 from the beginning through financing until the final purchase. He is definitely a awesome outstanding salesman . And That is a lot coming from me.Outstanding salesman
Apr 28, 2018
Great experience at Champion
We had another great experience at Champion. Ryan Doan did an outstanding job. He was very easy to work with, knowledgeable,easy-going and hard-working. Ryan did the majority of the keg work on the deal for our new Wrangler before we got to the dealership and made our time at the dealership quick and enjoyable. It was such a good experience we had no hesitation in returning the next week to purchase another car from Ryan at Champion.
Apr 24, 2018
Wranglar sport gobi
Steve is very knowledeable, helpful and pleasant to work with. Champion has a great inventory that meets the needs of customers. Will recommand Champion to family and friends
Apr 18, 2018
This was an incredibly easy and smooth process! Gene and Nathan were very knowledgeable about each vehicle that I looked at and took awesome care of me!
Apr 17, 2018
Jake L. 2019 Jeep Cherokee
My experience with Champion was awesome. Kris was my salesman and he was very sincere and friendly. He was also very reliable, I went to many dealerships before Champion and it was very clear the difference that they made in the car buying experience. I did not feel pressured, scamed, or deceived to pay more or rush the process. And the car I got was awesome as well!
Apr 17, 2018
I’ve bought a 2015 Dodge Challenger here and the experience was great thanks to William (Doc) Pickens..the car is very clean and runs flawlessly...will definitely go back in the future!...
Apr 13, 2018
Great car buying experience
I had not purchased a new car in many years. Jovan and Scott made the experience very enjoyable. Jovan was able to find the Jeep with all the required options, interior and exterior color. Not an easy job. Scott did a great job on the delivery and training on all the electronic options. By the time I left with my new car I felt like I had made a bunch of new friends. And if you are lucky, you just may get serenaded by the team who love to sing. :-)
Apr 12, 2018
Doc was very helpful and friendly with purchasing our daughters first car!! He took the time to make sure all our needs were met. Doc definitely made our experience a very enjoyable one!!
Apr 12, 2018
Honorable, Polite & Friendly Staff!
The team who helped with my new purchase were awesome!! I would highly recommend this dealership to friends/family and co-workers. Swing by and see for yourself. 5 STARS!!!
Apr 12, 2018
Ask for Doc!
This was the best experience I think I could’ve had. Doc was great. It took a long time for the whole process. We were there a few hours, but in the end it all worked out okay. Just bring some snacks. :)
Apr 10, 2018
Thanks for a quick and easy car vuying experienxe!
A huge thank you to Doc Pickens for going above and beyond in his service my wife and I in the purchase of our vehicle from Champion.
Apr 10, 2018
Very helpful and accommodating!
Kevin Lane is wonderful and very accommodating. He truly cares about the customer and goes out of his way to make sure you are informed.
Apr 10, 2018
Quick and easy
I was helped by a few people but I made my sale with Nate Armstrong. He was very polite and corteous. I hope that the day I need another vehicle he will still be here to sell it to me.
Apr 08, 2018
Kris did a great job answering my questions and making sure my son and i were taken care of. We landed on a 2018 Charger 392 Scat Pack and Kris ensured we had the best possible experience while patiently working through the numbers and finding a happy landing spot. 10 min - in and out of the F&I office (Gene). Thanks Kris and Gene!
Apr 05, 2018
Great, great, greater, very, very Kevin was the "GREATEST is there anymore i could say great experience, continue to strive the best he can be.
Apr 05, 2018
Highly recommend Champion Chrysler Jeep Dodge
I had a wonderful experience at Champion. Keith and Gene were incredibly helpful and went above and beyond to help me get the car I wanted. They were easy to work with and made the process fun too. I would highly recommend Champion.
Apr 01, 2018
Outstanding treatment by Kris
Our entire experience with Kris Groninger And Gene Allen was great! We were treated fairly and respectfully. The truck we purchased should be perfect for our towing needs.
Mar 30, 2018
I had experience buying my Jeep Compass from Desmond! He was very friendly and informative. He was able to give us the best price and did not play any games. Much better experience than any other dealership I’ve been to!
Mar 30, 2018
Ryan Doan is the man!!!!
I came in for just a test drive,but ended up getting the car. Ryan was so nice down to earth an wasn’t pushy to try and make a sale like some other places I’ve dealt with. Everyone that I met at the dealership was so welcoming! All future car purchases will ONLY be made here! Please NEVER let Ryan go he is awesome and so pleasant! Ryan is the MAN!!!
Mar 30, 2018
Enjoyable being experience!
Doc Pickens made our buying experience very enjoyable, as he was very attentive to what we were looking for, not high pressure, honest, down to earth and did everything he could to facilitate the deal. Our last van a 1998 Plymouth Grand Voyager, was a wonderful car, as we keep our cars for a long time and believe in taking care of them. In the past we do not enjoy buying, but this was different. Doc made us feel that we have someone who will help us in the future if we have problems or questions. I could go on and on, but we are very satisfied with out experience. Thanks Doc.
Mar 30, 2018
Mr Doc Pickens & Jovan
Doc Pickens went above and beyond to make sure I got the van I wanted again! He was out sick and still helped me answer questions about the van and options from leasing to buying. I bought my 1st car from him and because he was so helpful I wanted to buy another one from him. He advised us to go ahead and get the van we want even if it wasn't from him. Jovan did a great job showing us the difference between the Vans I was interested in and won our business again. Jovan listened to what we wanted and helped make sure we got everything we needed. Not you normal car salesman here!! Gene in financing was good to work with and explained everything to us. The detail job wasn't good. Both Jovan and Doc Pickens said I could bring it back to have it corrected. They were concerned I was truly happy with my van.
Mar 27, 2018
Champion delivers Championship Service
It was a great car buying day from an excellent Champion Team. William Doc Pickens went out of his way to ensure that all my needs were met.
Mar 23, 2018
Friendly staff working for you
First time buying a new car. Great experience over all. Being my first time, I didn't have everything ready when we went in, but Keith was patient and worked with me to get the deal done. Still had the feeling I was "taken for a ride" a little when all was said and done and I got a chance to thoroughly read everything we signed. But I think that always happens when you finance a vehicle. I would go back to this dealership in a heartbeat. And suggest everyone else in the area check it out.
Mar 23, 2018
Overall experience was a 10 in all areas...I would definitely recommend to family and friends...I look forward to a long lasting relationship with this dealership..
Mar 22, 2018
A Dealership I can trust
I have leased my last two cars from Champion and have never been disappointed in the service. My last visit I dealt with salesperson, Ryan Doan. He was wonderful. He knew what I wanted and had planned on showing me what I had discussed on the phone. When I took interest in something different, he didn't miss a beat and changed his direction to the car I wanted. He didn't try to sell me a car I didn't want and I appreciate that. The financing was simple and easy. They knew what I was going to pay and worked it out to benefit me, the customer. I have to say thanks for always treating the customer as a priority! I will be back next time.Thanks Lisa Holaday
Mar 18, 2018
We were in the market to buy a new to us used car. Nathan, our sales associate was wonderful. He got us into exactly what we wanted for the price we wanted. We couldn't be happier with our "Journey" with him.
Mar 13, 2018
Terrance was really efficient & professional. He Helped me drive away in the car my heart desired! I would recommend him to anyone to make your car buying experience a great one!
Mar 13, 2018
Easy Buying Experience
Very easy buying experience. Great Sales Team and Financial team fought tooth and nail to provide a great deal. Would recommend to anyone trying to buy a new Dodge vehicle.
Mar 11, 2018
Excellent tailored service
Very helpful friendly and personal. We had some time constraint and they worked diligently with us. Provided a lot of information that we would never have thought of.
Mar 11, 2018
Back for 4th car!
I returned to purchase my fourth car from Champion. Each time has been a positive experience and this one was more of the same! I have always worked with the same salesman, Steve Pumphrey. Each time he has worked hard to find just what I was looking for. This time was probably the most challenging but Steve came through with flying colors. He found the perfect car for me with everything I wanted. He was very patient with me. The finance step was very pleasant, almost enjoyable! with Gene Allen. This dealership has also provided service for my Chargers. I have had incredible reliability with my two previous Chargers. I am so excited to be driving this new ‘18 Charger GT Plus AWD. It’s an awesome car!
Mar 11, 2018
Desmond has been great from the very beginning. He walked up to us in the parking lot to greet us and helped me find exactly what I was looking for. He has gone above and beyond to help me through the entire process. He has excellent customer service skills! I’d definitely come back and ask for him next time I’m in the market for a new vehicle.
Mar 11, 2018
Amazing Service, Competitive Pricing
My wife and I had a great car-buying experience at Champion thanks to Kris and Gene. For us, what set our experience at Champion Chrysler Jeep Dodge Ram apart from other dealerships is the humble staff and comfortable, no-pressure atmosphere. We are very happy with the deal and service we got on our new wrangler and we will be back at Champion for our next vehicle.
Mar 09, 2018
Terrence, our sales specialist, at Champion Chrysler Jeep Dodge made the transition from trading-in my older jeep and buying my new Dodge Durango an awesome experience. He was very courteous and knowledgeable. The whole team at the dealership made me feel like family. My thanks to Adam P., Ken T, Gene A., and John S. the service adviser. I will be recommending Champion to all my friends and enjoying my new vehicle which rides like a dream.
Mar 03, 2018
My buying experience was excellent. Nate was a excellent salesman. Gave me lots of info, very patient. Did a walk around the car to make sure no scratches or dents. Would recommend the dealership and refer my friends to Nate.
Feb 27, 2018
Great place to buy a car
Steve Pumphrey was very knowledgeable and great to work with . Everyone was so nice and very friendly, I would definitely recommend this dealership to anyone looking for a new or used car .
Feb 25, 2018
Sundaes Homemade ice cream
This was absolutely the easiest vehicle purchase I have ever made. I told my salesman, Steve, exactly what I wanted by phone and email. He responded with the best price within a 100 mile radius. I went to pick the vehicle up the next day and was in and out of the dealership in less than 30 minutes. No snags or hocus-pocus price changes, great experience.
Feb 25, 2018
My experience at this location was beyond any expectations. I really felt that everyone was doing their best to make sure that I got exactly what I wanted, and I certainly did.
Feb 22, 2018
FAST & EASY!
We made an appointment with Ryan Doan to check out a new Jeep Grand Cherokee Altitude & to trade my existing lease in! We were in & out in 2 hours! 2 hours!! The staff was friendly & understood how important our time was. We are so happy with our new Jeep! Ryan is your guy if you're looking to get into a new vehicle!
Feb 17, 2018
The service agreement
I wish I didn’t do the service agreement and had it pushed so hard but now I have it and I’m stuck with it. If as much goes wrong with the truck to be worth getting it then I shouldn’t have bought the truck at all.
Feb 15, 2018
Prompt attention, professional atmosphere, and clean! Terrance was very professional the entire time, and so was the rest of the staff that we delt with!
Feb 09, 2018
We came in very late on a Wednesday night. Not only did our salesperson take the time to show us every vehicle we wanted to see, he went on test drives with us, and scraped the windows of these vehicles because we are in the middle of winter! He never once tried to rush us even though he was well past his time to clock out. Between him and his financing department, they spent 2 hours crunching numbers to get us into the vehicle we wanted within our budget. That’s a heck of a determination on their part! We drove off the lot at 11pm at night and our salesperson was there to shake our hand when we left. I would absolutely recommend this dealership to everyone!
Feb 01, 2018
Excellent customer service
Dealing with Champion was a very good experience. Jovan treated me with utmost respect and answered all of my questions. The deal progressed quickly and in a very professional, yet personal matter. This was the first time in dealing with Champion but definitely won’t be my last.
Jan 31, 2018
I worked with Kevin over several weeks before finding a vehicle. Hey really tried to find the right vehicle for me and didn't pressure me into anything he knew I wasn't looking for; even steered me away from one I asked to see, but he knew it didn't meet all my requirements. Gene was great in financing and went above and beyond to get our rate down.
Jan 31, 2018
This dealership goes over and above to meet the needs of its customers. Our salesperson Chris took ownership of my purchase from time I walked in making sure I was informed and satisfied working as a team he and his account manager Gene worked diligently for hours completing my purchase. I am again amazed of the professionalism that was displayed and will again continue to be a "Champion" Customer
Jan 31, 2018
Thank you Champion.
Wonderful experience. The entire team was patient and pleasant. I was well advised in my purchase. No pressure. I'M SO HAPPY WITH MY NEW TRUCK!!! Thank you Kevin & Gene!
Jan 30, 2018
Just Awesome. Period.
After weeks of shopping around, I stumbled into Champion to do a drive through to see what they had. I saw a vehicle that I really liked but wasn't quite sure on the price or service since I've never dealt with Champion. Kristopher found me wandering the lot and just talked to me, no sales pitch at all. I even told him that I was looking at other dealerships thatch was more familiar with and still no sales pitch. He just listened. The GM Ken joined us on my mission to walk the lot on a nice day and again, just talked. Once I honed in on a car I loved, not just liked but loved, they educated me on the rebates and the car in general. Let me say that at no point did I ever feel like I was being sold. They let me kick the tires and just look at the car without that high pressure "gotta buy now" stuff that you get from other guys. I even told them I was going to get pricing from 3 other dealers and if they earn my business, great. Well, bottom line, they not only matched my best offer but they beat it by several hundred on the purchase price. Just for giggles, I asked for free oil changes for 2 years, no problem. I opted for the full warranty up to 100K, only increased my payment by $16 a month. Hands down, my business went to Champion because of Kris. Furthermore, I was dreading the meeting with the finance dept. Even though I was preapproved through Capital One, Gene got me a better rate and term with my warranty built in for practically nothing. This dealership is the real deal. Walk in, ask for Kris, request Gene, and not only will you have an awesome buying experience but you are in and out in about 90 minutes. Keys in hand. I wouldn't walk to this place to buy a car but I'd run...no second thoughts.
Jan 25, 2018
Certified Used Vehicle Purchase
My car salesman was excellent and was able to get me the vehicle I requested within my budget. Dennis Henson and the dealer made auto purchasing smooth and easy. I am a happy customer and will do business with them again in the future. They listen. They get it right! Thank you for caring about your customers.
Jan 08, 2018
My Best Car Purchase Experience
Excellent customer service, great people, and the best price for the car I was looking for. This was the best car purchase experience I've ever had. Will always keep Champion Chrysler Jeep Dodge in mind for future purchases.
Dec 31, 2017
I walked away from a CHRYSLER dealership I had purchased 5 new cars in the past 8 years to do business with Champion CHRYSLER of Indianapolis. They treated me like gold from the start and listened to what I was looking for. They located the Pacifica I wanted and offered a very fair price. Scott ( my salesman) and Gene (my finance manager) worked hard to make my purchase smooth and exciting. Great experience and I now have found my new place to purchase all my cars from.
Dec 26, 2017
Best out of three!!
My review is A+ across the board For Champion!! Westgate let me go Andy Mohr let me go I have excellent credit and couldn’t understand that they could not put me in what I wanted. So I went to champion I was mad aggravated and tired but then I met Steve Pumphrey The salesman who greeted me as soon as I walked in the door we talked told him what I needed he help me through every step right till the end and I walked out of there or I should say I drove out of there in a brand new Dodge charger Daytona edition I can’t thank everyone enough who was involved in my purchase we love the car I would recommend anyone who is looking for a new vehicle to start at Champion not end at champion!!
Dec 21, 2017
5 Star Experience
5 star rating! I had an awesome car buying experience at Champion. I will be sharing my experience with family and friends and encourage them to buy at Champion.
Dec 09, 2017
Chris groninger was the best !!!
This was the best experience I’ve ever had at a dealership. My wife was hurting from an accident and rhey were so fast and professional to get her out with her car in a very short time Chris g. Was so friendly and prepared yet absolutely no pressure just very helpful. I would 100% recommend chris he really went above and beyond thanks so much
Dec 01, 2017
Wonderful sales experience with Steve
Excellent follow up from Steve and was a pleasure to deal with. Has my business for ever and great management , great location , honest car dealers .
Nov 26, 2017
Professional and Friendly
Very happy and pleased to be apart of the Champion Family. Bought a 2015 Jeep Grand Cherokee from Terence and Gene!!! Would recommend to family and friends for all vehicle purchases. Thank you
Nov 05, 2017
The atmosphere when you enter the dealership is warm and friendly, everyone was friendly, helpful. Scott was my sales person, he makes you feel special and takes time to explain everything about the vehicle you are purchasing. I am a happy repeat customer, I would highly recommend Champion for your next car purchase. A great experience. Be sure to ask for Scott Walter.
Oct 25, 2017
Very Good experience all staff very helpful
Everything was very easy and our Jeep was ready when we got there figures were agreed on over. the phone paperwork was ready for us as well AAA +++
Sep 24, 2017
Thank you for being the best dealership ever!!!
Thank you Mr. Falcon and Kris for your hard work but most of all your kindness!!! Kris, you were so amazing at making sure that things would work out!! Your kindness will never be forgotten!!! Mr. Falcon thank you for all you have done!! You went way above your call of duty to help me out!!! You're the very best dealership ever!!! Again thank you for everything!! Love my Ford escape!!
Sep 19, 2017
Pleasant car-buying experience
I went in to Champion with a good idea of what I wanted. Kris from the sales staff was able to show me a few options. I got his card and went home to do some research and think about it for a few days. When I was ready to buy, I was easily able to schedule an appointment to come in and look at what I would be able to order or purchase on the lot. Kris was able to show me my options and the pricing on each, and I was able to make a decision. Car shopping is sometimes a soul-crushing experience, but My experience with Champion was overall pretty painless.
Aug 21, 2017
My New Jeep Renegade Trailhawk
I am 61 yrs old and have owned at least a dozen vehicles and have dealt with many dealerships. Champion Jeep was By Far the BEST experience I've ever had! I initially was contacted by Adam Purpura ( Great Guy). He introduced me to Scott Walter(Great Guy) who relentlessly worked to find me the vehicle I wanted! He took me and my wife on several test rides and new each one like a book! He found me the Perfect jeep!! We then went to Gene Allen (Great Guy and Ripped too! Lol) who financed my new jeep! I was so impressed with the family atmosphere at Champion I posted on my Facebook about my experience! THANKS GUYS!!
Jul 06, 2017
Terrence Hopkins did a great job as our sales rep.
Terrence Hopkins did a great job as our sales rep. He did his best to answer our questions, even though we were not buying a Chrysler vehicle. He did a good job of explaining things and letting us know what to expect.
Jun 17, 2017
Great to work with!
The entire team was good to work with. It is clear they have a great culture that values the customer and their staff. Will work with them again.
Jun 03, 2017
Best Dodge dealer we have been too
Look we traveled dealer to dealer and Terrance and Denise worked there a** of to get is the smoking deal we got I have never felt like any dealer has ever treated us with full respect and went out of there way to help us out
May 25, 2017
Customer Service on a Hot Day
I called Terrence when I was leaving work to let him know I was interested in a particular vehicle. When I got there, he was waiting on me with the vehicle washed and parked in the shade. Unfortunately, I was looking for a used vehicle and not new. Despite the confusion, he went out to the lot and ran the one I was actually considering through the wash while I waited in the shade.
May 23, 2017
Great Choices of vehicles, and Customer service
Terrence was our Dealer, and he was great! My wife does not like to be pushed or pressured to make a decision, and Terrence was very considerate of that, plus he was professional in everything involved in getting our 2016 Grand Caravan! I would highly recommend to my friends, or anybody else!
May 23, 2017
Amazinf and trustworthy service!
I went in looking for a dodge Jeep Liberty within my price range, and Charles was my sales associate who listened to what I wanted to see and my needs in looking for a new car. Ultimately we didn't go with the jeep, but got another alternative that I wasn't even thinking about until Charles mentioned it, and it was in my price range, which was a little flexible. He was able to work with me to make my purchase actually doable to get me in a new car. I'm very happy with the process and felt heard and wasn't taken advantage of. Also in the financing department, gene was a star who helped me out with all of the paperwork and nitty gritty. Absolute great experience for a first time buyer!
May 15, 2017
Great Sales Rep
I worked with Charles when looking for a truck. He was extremely personalble, cut right to the chase with me and gave me some things to think about. I really appreciated his relatablity and the fact that he never pressured me to make a purchase. I also felt like I got a good deal with the price--low mileage truck for lower than what I had seen at other dealerships. Gene was really helpful at the end. It was a late night and he was really patient in making sure everything was crystal clear for me. He even paused to make sure I didn't have any questions or need any clarification when I was signing the papers. The only reason I wouldn't give five stars is because I felt like I didn't get as much for my trade as I would have because of the amount I was putting down.
Apr 30, 2017
Had a great time and experience but trey did not give me my hat it's All good anyway. Overall I would recommend for the future
Apr 29, 2017
Bought my new Silverado!
Trey was a great salesman- very knowledgeable and understanding to me being on the opposite side of the table. His ability to be kind, courteous, and patient made me feel comfortable with making the purchase. Top notch man young in his career- 👍👍
Apr 14, 2017
Wow! The assistance I received to get me in my vehicle of choice was so AMAZING! Thank you, Mr. Pickens, Mr. Johnson, and Mr. Allen!
Apr 11, 2017
Steve was pleasant and knowledgeable about the Jeep while not being pushy!! He was able to answer any question that we presented during the purchase.
Apr 02, 2017
Clarence Johnson is Awesome!!!!
Very pleasant and polite. Not pushy and went beyond to please us. Thank you for my new Dodge Journey!!! Clarence Johnson is an awesome sales person
Apr 01, 2017
Driving 4 hours to buy a JEEP was a little stressful but these guys made it worth the drive! Curt Enger went above and beyond to me sure we were comfortable with our purchase and treated us very fairly! Gene Allen sealing the deal financially was just as easy as the rest, patient and honest with us! Thanks for the new, we will enjoy it!
Mar 29, 2017
Champion has always been helpful in the selection process. Fairly knowledgeable staff though much is researched online first. I felt I was treated honestly and fairly throughout the process.
Feb 18, 2017
2017 New Lease
I had a great experience as always. I have been one satisfied CJD customer since 2002. The selection , atmosphere, and sales & service are always excellent.
Jan 27, 2017
Went in looking and left with new truck. Everyone at the dealership was great to work with. From Aaron Brennan to Gene Allen they all made me feel welcome and worked with me to get me in a vehicle that was affordable for me.
Jan 17, 2017
Pleased with my experience
Friendly and helpful staff. Able to get me financed when others could not. I would recommend this place to others. Will consider for my next car
Jan 01, 2017
Terrence Hopkins is wonderful! He gave us the very best service. I truly appreciated his kind and gentle demeanor. He was very patient with our situation and was extremely understanding. Keep up the great work!!
Dec 30, 2016
The plan was for me to come check out this vehicle and then go to other dealerships to compare. Once I started talking with Terrence I didn't feel the need to go anywhere else. From start to finish it was an enjoyable experience. When its time to purchase my Challenger it will be from Terrence and Champion.
Dec 11, 2016
The process was fast and easy. Everyone was eager to help.
The salesman were fantastic. We were nervous because of a bumpy credit history. They assured us all would be okay and in 2 days we left in our new car.
Dec 10, 2016
A Champions Review
My recent experience at Champion Chrysler was great, due to my outstanding salesman Scott Walter. His knowledge was phenomenal, and helped me to understand what I was purchasing. I was pleased with the overall experience at the dealership. The owner came out and introduced himself and gave me a hat to go along with my new purchase. From the beginning to the end I was pleased with everyone's friendliness. This is my third purchase from this dealership.
Dec 03, 2016
Excellent Purchasing Experience
I worked with Kevin recently to purchase a Dodge Challenger. Kevin was a true pleasure to work with and made the typical car buying experience, which can be painful, very easy! Kevin went above and beyond to exceed my expectations. If you are looking for a Dodge I highly, highly recommend buying from Champion. But make CERTAIN you work with Kevin!!!
Nov 26, 2016
I gave this review a 5 star rating because Terrence Hopkins was a great sales rep and their customer service was on point. I appreciate your help Terrence and I'll definitely spread the word!
Nov 23, 2016
Very personal and efficient
I enjoyed my experience at Champion. Terrence was personable, friendly, and patient. Great customer service overall! I would recommend this dealership to those looking to buy a new/gently used car.
Nov 03, 2016
Ronnie made the car buying experience a delight. He was very knowledgeable and helpful. The process was seamless and I will definitely be buying my next vehicle from Ronnie.
Nov 02, 2016
Great overall experience. Multiple employees went out of their way to make the deal happen, to help rectify an unforeseen issue, and then to take extra steps to satisfy me.
Oct 31, 2016
I spoke to Jean Claude the day before we went to the dealership and told him what we were looking for. When we arrived the next day he had already pulled out the two vehicles we were interested in. Jean Claude went on the test drive with us and was extremely helpful in our decision to purchase from Champion. He went to bat for us in closing the deal at a cost that was agreed upon by us and the dealership. I would recommend you deal with Jean Claude if you are considering a new vehicle purchase. We worked with Gene Allen on the finance end of our purchase. Gene was very personable and made the process very easy!
Oct 28, 2016
I had the opportunity to work with Jason. He helped me find the vehicle I love while being very genuine and working out the best deal for me. Gene answered all my questions and explained his answers. No matter how many questions I asked, Gene continued to show patience making sure I understood all the information. These two men were very knowledgeable and professional which is very much appreciated. By far the best car dealership experience.
Oct 28, 2016
First thing right when I walk in I was greated by a salesman. It was Jason Armstrong. He met me with a smile and a firm handshake. Offered me coffee as we sat down. I told him what I was looking for. Within minutes I was test driving! Talking with Jason was like talking to an old friend. Jason helped me pick the right vehicle for my price range with everything I was looking for. Everyone I came in contact with was very nice and not fake nice like in a lot of dealerships. From this experience, I can tell you I will be doing business with them again!
Oct 28, 2016
Very Satisfied Customer
My wife and I purchased a used Dodge Grand Caravan from Champion. After shopping around for a few weeks and looking a lot of different minivans we decided to go the Champion. The price was very reasonable compared to other dealerships and the vehicle was in great shape. Curt Enger was our product specialist and Gene Allen Jr. was our sales manger. Curt was very knowledgeable, easy to talk with and honest in his feedback about the vehicle. Gene was very welcoming, friendly, and someone that you knew you could trust. These men were great to work with. I would recommend Champion to my friends and family.
Oct 27, 2016
see scott walter at champion
We will buy more cars from Scott Walter at Champion . Scott was fun to work with. When I asked him questions he found out the answers, no double talk or sales diversion tactics . very straight forward and did everything he told us he would do. Scott was tactful and understanding thru the negotiating process . We felt he did all he could to help us get the car we wanted at our price . We talked to other dealerships in the process but Scott's service and diligence was the difference maker.
Oct 23, 2016
They are nice, but watch your back, document everything!!
I can't even begin to write everything that happened. We are from Ohio and drove 5 hours to get to the dealership after speaking extensively with the "internet manager" being approved at a 5.84% interest rate. My wife has a 700+ credit score, and that wasn't the best rate but it would work. I asked 3 times over the phone for paperwork to be faxed or emailed and it was never sent. We get there and all the sudden nobody knows anything about our deal or the approval! And nobody conveniently remembers anything either! We should have walked out then and there but we had searched for the truck for 3 months. We begrudgingly signed the paperwork at a 6.49% interest rate, because that was the best they said they could do. 3 weeks later my wife buys another vehicle for our son at a 5.1% interest rate and her credit score had actually went down to 675!! I know they added points on the interest rate to make money on the back end, which is a common dealership practice. Lesson learned, get it in writing, don't trust them.
Oct 16, 2016
They were nice and very willing to work with you. Everyone made me feel welcome and built a personal relationship with. I will make sure to let others know about Champion.
Oct 01, 2016
Champion lived up to their name...a Champion in car sales and customer satisfaction. They are first class all the way. I called in one evening and spoke to Terrence about 10 minutes before closing. He was very helpful and eager to work on a deal for me. We wanted to trade in a vehicle and get a new one. We had tried working a deal with 3 other Chrysler dealers in the area, but no one seemed as willing to work with us than Terrence and Champion. The situation was we were upside down a bit on our trade in. Others told us to wait and stay put. Champion worked with us and went above and beyond any other dealer. Terrence introduced us to Brian Seifert who was a HUGE help in ensuring we got the most out of our vehicle. After working with us via telephone, email, and text for 2 days we finally made it into the dealership to get the deal done. They had exactly what we were looking for and worked with us from start to finish on our trade and purchasing of the new vehicle. Now our family has all the room and comfort that we need. A huge shout out as well to Toronto Harrison and Gene Allen Jr. for working with us. Everyone we came in contact with was a huge help. Can't thank them enough for all they did. Again, Terrence and Brian went way above and beyond for us! Thank you!!!! Champion is a Champion in my book!
Sep 27, 2016
After shopping at Skillman Estes and countless other Dealerships I found the car I have been looking for at Champion. The best experience I've ever had buying a car. Shout out to Jason Armstrong. You rock! Thanks
Sep 26, 2016
Blessing in disguise!
I went into Champion & had a communication hiccup, which in turn became a blessing in disguise !! Fernado Falcon is one of the most caring, genuine people I have ever met in my entire life, along side his sales team!! Not only did Mr. Falcon go out of his way for me & sincerely apologize, he surprised my son with a toy truck once he said his birthday was coming up, that was the highlight of my son's night!!! Steven Pumprey showed me everything there is to know on my dream Jeep & I honestly don't feel lost when I get into it because I feel like I have had it for years! Gene Allen was so easy to talk to and I did not feel intimidated signing my paperwork -sometimes that can feel like you are giving your life away, but he made my process so smooth with turning in my lease and purchasing my Jeep. I will definitely be going back to them in the future ( hopefully for my son's car because I love my Jeep so much I never want to give it up ) !!! Thank you so so so much Mr. Falcon and team for going above and beyond for me!!!
Sep 21, 2016
Terrence goes out of the way to make sure your confortable and in the car of your choosing. He also provides excellent customer service relations to make sure you get the best financing as possible
Sep 14, 2016
Terrance and the entire Champion staff were professional and worked to get me the exact deal I wanted. I had gone to Bill Estes Dodge in Lebanon, Indiana who didn't seem at all interested in selling me a new truck making the comment that the payment I wanted was just not going to happen without even looking at options such as military discount and financing options to get me where I wanted to be. Champion worked with me to get me where I wanted to be and Terrance thank you for not demeaning me like the other dealership. The mistake they made was not taking into account how many new vehicles I have had over the years or speculation about my credit. You took the time to listen to my needs, found a truck that met my needs, and let the process work. You are a truly awesome salesman and your pressure free environment made me very happy. I hope to send you more business in the future and look forward to future purchases with you myself.
Sep 03, 2016
They really believe in helping the next person
They went out of their way to make this as painless as possible. I didn't feel pressure like I have been every where else. I'm glad I did go there in fact this should have been my first stop I wouldn't have been so overwhelmed with this process. Thank everyone of you for the time and effort that you put in.
Sep 01, 2016
Can't say enough about Steve and Gene they was very professional and knowledgeable on the truck I purchased. Steve spent quite awhile explaining the features of my new truck Gene explained every what every document was. Great bunch of guys even the rest of the staff was very friendly. I recommend Champion for your used or new car needs.
Aug 31, 2016
Amazing user experience.
Adam helped me reserve the vehicle I wanted, Steve helped me explore the vehicle options, and Gene made the buying process easy and painless. Great overall experience.
Aug 31, 2016
Great experience buying from them.
Bought a new truck from them. Both the sales associate(Kevin Lane) and the business side went above and beyond to get me into a loan/payment that fit my needs. Have never had a dealership work so hard with me. Will be coming back
Aug 29, 2016
Everyone treated me like a Queen! My experience was absolutely great! I encourage anyone to go and see what they can do for you. I promise you will be treated like royalty. Special "Thank You" to Mr. Falcone!
Aug 29, 2016
Best car buying experience ever !
Our salesman, Scott Walker, at Champion was very pleasant and greeted us with a smile that said welcome and he made us feel welcome and appreciated during our entire buying experience. He was also very courteous and very professional in our discussion and helped us tremendously in our decision. He took the stress out of buying a new truck. For that I will always be grateful. This buying memory will stick with us as long as we own our new truck. I was also very amazed at Champions large truck inventory to choose from. With their many choices it was not hard to find our perfect truck. Along with the perfect salesman made it a perfect day for us. We plan to cherish our new truck and this experience. Everyone we spoke with throughout at Champion were very courteous, very helpful and very professional. Including during our finance experience with Gene Allen. He was very helpful and accommodating. Gene helped guide us through the many choices we had to make in closing out our deal. Gene was our last stop to close out the deal. He went out of his way to make us feel comfortable and relaxed. He also helped with explaining the unlimited warranty and additional interior and exterior warranties of which we purchased both. If Champions service is as good as their sales and finance staff I will take my truck to them service. One final comment. You won't find a better priced vehicle if you are lucky enough to work with Scott Walker and Gene Allen. I definitely recommend to anyone to buy from Champion !
Aug 24, 2016
Shopping for a good used vehicle isn't one of my favorite things to do but on this particular Journey it has ended in success (so far). Located several vehicles on-line and did some looking. After seeing several that was of interest I visited Thomas Porter at Champion. He was a real professional in his showing the vehicle and was cooperative in securing recent maintenance information concerning the suv. After a lengthy negotiation with Thomas and his Manager, a logical reason for NOT lowering the price was given and excepted. A few issues with the vehicle couldn't be negotiated because of the investment that Champion had already put into the suv. Since purchasing the vehicle I have spent several hundred dollars addressing those issues. (Replacement wheel, wireless fob, and a section of wheel-well trim.) Gene Allen explained the offered maintenance agreement in detail and very professionally. Haven't had the vehicle for an entire month yet (less than 100 miles) but so far, I am pleased with the purchase. Thank you Thomas and Gene for my experience with Champion. Wish me good luck with my 2012 Dodge Journey.
Aug 13, 2016
GREAT people to work with!!
I do not enjoy shopping for cars and haven't had great experiences in the past. Terrence, Toronto and Gene made my experience easy and they were great people to work with (I can't say that about any other car dealers I've worked with). Champion really did provide exceptional customer service and I would highly recommend shopping at this dealership. And ask for Terrence!!
Aug 11, 2016
Great sales and finance people. Questionable service person
As first time car buyers, my fiancee and I found the vehicle we wanted online and it was located at Champion. Being extremely analytical and cautious in every decision I make, Terrance truly did earn my business. He was patient and kind throughout the whole process and addressed all of our concerns with tact. The team came together and was able to make this happen for us. We are very happy with the overall experience and love the car. We bought a used vehicle and I believe we received a great car for a great price. The only negative I can provide is a lack of compassion and assistance from the service person involved with the transaction to make us feel confident we wouldn't need to worry about any major mechanical problems. He skated the issue by stating the car went through a rigorous safety inspection and that it was "safe". Safe and sound are very different things and if I weren't already mechanically inclined, I would not have pulled the trigger on the deal. In the end we bought a car we love and the team made it happen. Great overall.
Aug 08, 2016
Above Average Service
Gene Allen and Robert Hinkle went above and beyond to provide A1 service. This will be my third vehicle from this dealership working directly with Gene each time. Dennis Henson and Jason Armstrong have been instrumental as well in the past and made sure to check on me during this visit as well. This dealership is my go to for every car need. Thanks!!!!
Aug 06, 2016
A great experience during a trying time.
I walked into the dealership and was greeted by friendly faces. My experience was great from the beginning to the end. The sales person Mr Robert Hinkle was very professional. The finance person Mr Gene Allen was one of a kind. It was a very difficult time for me and they made my day great!
Jul 11, 2016
Exceptional service from all of the Dealership! We purchased a Jeep Grand Cherokee! They even helped with our Mini Van. Top notch service! Highly Recommend!
Jul 05, 2016
When I say they were a GOD Send! I had purchased my previous vehicle from Champion and had been pleased, so why not go back again! Nothing short of excellence and hard work with financing and service from William (DOC) Pickins and the Sales Manager Toronto. Happy Jeep Customer
Jul 01, 2016
Happy Jeep Owners
We are very happy with the buying experience we had at Champion CJD. Terrence was very helpful in showing us different models of the Jeep Grand Cherokee. Everyone was very friendly.
Jun 27, 2016
Another Ram truck!
We always ask for Steve Pumphrey because he is always willing to work with us. He understands how to get the best deal possible. And I love how he emails and calls to follow-up with the new purchase! That makes me feel like I can always go back to him with any question or (if) a problem and he will do whatever it takes to resolve it. We also have had great experiences with the finance department. Gene Allen is very thorough. The paperwork gets completed in a timely manner whether it was a purchase we were not financing or as with this last purchase we were financing, Every piece of paper is reviewed (and if necessary rewritten) before signage. Our experiences have been a pleasure and I know that my husband and I will always consider Champion for any future purchases.
Jun 25, 2016
Came to look, drove home with a new Ram
Excellent experience, made everything easy. Worked with me the whole time. No real issues for the dealer even though I had a few of my own on my end. Doc Pickens was a great salesman, no pressure. All smiles here.
Jun 05, 2016
Terrence is the man! Got us out of a lease and into a 2016 wrangler. Very polite and very professional. Made buying easy! Would definitely recommend to anyone looking for a new vehicle.
Jun 01, 2016
Best Experience I've ever had with a "champion" of dealers!
Tuesday evening I visited Champion Chrysler Jeep Dodge and completed a lease on a new JEEP Wrangler, and I wanted to share a few notes from my overall experience. First, I was highly impressed with the appearance of the dealership. The showroom was very clean and inviting, the selection of vehicles was excellent, and overall just a great atmosphere. It was a sincere pleasure working with Kris Groninger. While I have been considering a purchase of a JEEP Wrangler for some time, I didn't necessarily plan to close on anything last night. Immediately, Kris did a great job developing good rapport with me and digging into what features were most important, walking the lot a bit viewing a few vehicles that met those requirements, and then finally having me test drive one of my favorites. He really spent the time to answer my questions and worked with sales management to structure a deal that made sense for me and led to the decision to close. As someone who has managed large sales teams through the years, I can confidently say Kris has all of the soft skills that make him great at building relationships quickly and solution selling. I can assure you that I bought the vehicle last night from Champion because of Kris. I didn't feel the need to shop around, negotiate for days, or just "think" on it. I trusted Kris and was confident he led me to the best decision. He's a keeper for Champion. I wanted to also make sure I acknowledged a positive experience with Gene Allen. My purchase stretched well past business hours, and I appreciate the entire team accommodating me. Gene took the time to make sure he understood my personal situation, and to explain the pros and cons of buy vs. lease. He shared a lot of good information and detail I hadn't considered previously and though I ultimately still settled on the lease, I left well more educated and confident in the final transaction than I have in any other vehicle purchase over the years. Gene was a consummate professional, never rushed things, and made sure every question was answered. I sincerely appreciate it. Finally, I wanted to mention something else small, but that I think speaks to the "character" of the team and the culture that has been built at Champion. As I said, the transaction stretched past business hours, but the ENTIRE team was helpful, even the detail shop. My new Wrangler was taken over to detail as they were literally closing and the one person left still agreed to get me taken care of -- I didn't catch his name, but am sure Kris knows. I thanked him personally, but little things like that do matter. Overall this was a great experience and I highly recommend Champion to anybody in the market for a new vehicle. Look for Kris to help you out on the sales side and Gene on the business/finance side!
May 31, 2016
Great Experience with Wonderful People
The large amount of inventory was impressive. The website was incredibly detailed, with tons of good quality pictures. Plus, the staff was very helpful and knowledgeable.
Apr 09, 2016
Awesome place to buy a car
Bay Purnell salesman was very polite, very knowledgeable , had all the information we requested on the vehicle we were interested in. Not pushy was willing to help us with all questions we had. We will and we have already recommended Champion Dealership and Bay Purnell salesman and Gene Allen Finance. These individuals made our car shopping and purchase a great experience. Richard W Carr
Apr 06, 2016
TRULY A PLEASURE!
I have bought many cars over the years and dealt with numerous dealerships and individual sellers. Working with Mo, Gene, Chris and Robert was a true pleasure. They all played their part in the process but together as a team they truly helped make the experience extremely positive. I traded in a car, got top dollar for it and the price for the Jeep Grand Cherokee I bought was $4000 cheaper than any where else. So if you are looking for a well priced car with people that are easy to work with, I would absolutely recommend these guys!
Mar 06, 2016
They were very patient and understanding with me. Made me feel like a priority and found the best car/deal for me. I'm very satisfied with my service and car. Have already recommended my dealer, Thomas Porter and the dealership to a few people.
Jan 28, 2016
it was outstanding
I use to purchase cars every three to four years and it always was so frustrating. It has been 16 years since I have bought a vehicle and I was really dreading It. This time it was unbelievable the staff was very helpful. Jason Armstrong was awesome he answered my questions helped me through the process and made it more enjoyable. If that is possible. I have never seen a dealership work this way. They actually cared before,during and after.Champion is a Champion in my book. Thank you Jason for making my visit stress free. All of you are awesome. Thank you so much I will return and I am telling everyone. Thank you agin
Jan 23, 2016
Awesome car buying experience from start to finish!
Truly the best car buying experience I've ever had. I worked with Thomas Porter on the purchase of my vehicle and found him to be extremely professional, knowledgeable, and courteous. While I needed a new vehicle, I was adamant about keeping my payments and interest rate within a certain range. Thomas and Gene Allen went above and beyond and delivered more than I expected. They worked diligently to make sure I got the best deal possible and kept my payments right on target. Thomas and Gene insured the whole car buying experience went smoothly and quickly. When I arrived at the dealership, the vehicle I was interested in was pulled out and ready for my inspection and the paperwork was in process. Thomas stayed late that evening to accommodate my schedule and worked with me to ensure I got exactly what I wanted. I appreciate everything Thomas and Gene did to make my car buying experience a great one and I recommend them to anyone in the market for a new vehicle. I definitely will be back to Champion for my next vehicle purchase.
Jan 22, 2016
Awesome experience all the way around from sales to finance
Jason Armstrong sold me my truck on the first of last month and did an awesome job from answering all my question and getting everything done with the truck in a timely manner along with Gene the sales manager and Dennis the finance manager who made the whole buying experience a pleasant one. I would highly recommend Jason and the team at champion to anybody looking for a new vehicle
Jan 21, 2016
Best car buying experience ever!!
About two weeks ago, I placed a call to Champion and talked with Scott Walter. I told him the situation and what we were looking for. I had already done my research and I did NOT want to come to the lot and sit all day to finish a deal. I have had to do that in previous years at other places. As a banker I know enough about financing to know how much we could afford and I did not want to be over sold on this, that or the other. I told him when we could come in gave him all the information necessary to start the paperwork and possibly make something happen. He gave me a call on the date we had set and confirmed our appointment. He told me what we needed to bring and I said a little prayer that all went well. When I say he more than delivered, it's an understatement. We were in and out in a couple of hours. He was very professional and courteous and he made sure we got exactly what we wanted and without the all day waiting game. I truly appreciate him and his co-workers. I will definitely be back to do business with him.
Jan 16, 2016
My experience at Champion CJD was one of the best I've had at any dealership. John Hatton was extremely knowledgeable and able to answer all of my questions. I loved that I didn't have to go to different departments and the deal could be completed, start to finish, with one person. Gene Allen was able to get me financed at a rate that fit in well with my budget and the no hassle pricing is the only way to go. I will recommend John and the Champion team to all of my friends and family!
Jan 11, 2016
First Time New Car Buyer
This was to be my daughter’s first major purchase of her life, the purchase of a new car. She was dreading the whole car buying process and not sure what to expect. Terrance Hopkins went the extra mile taking extra time to explain the process, answering all her questions making sure my daughter was comfortable every step of the way. Terrence went out of his way to make sure this was an exciting, pleasurable experience for her. When all was said and done she left with a brand new car and feelings of a champion. The whole sales and finance staff was very professional and courteous from start to finish. For those who may be looking for that next vehicle in their near future, I absolutely recommend Champion Jeep, Chrysler, Dodge Let’s face it; you’re the one buying a car. You owe it to yourself to be treated courteously and professionally, to feel like a………… Champion. Thank you, Terrance for all your help!
Sep 28, 2014
peace of mind
I purchased my vehicle from Champion because the sales person was knowledge in his field , he made my experience a peace of mind.The staff was respectful and made my over all experience an easy process I would recommend this dealership to everyone looking to purchase a vehicle the right way, with peace of mind.GREAT JOB!
Jan 26, 2020
He help me out but he could have done a better job by...
He help me out but he could have done a better job by spend more time to explain my next appointment service what i would need to get done
Jan 25, 2020
Service department was great. No issues at all
The service department was great. No issues at all. Very courteous and professional. What I did not care for was salespeople harassing me while waiting on my vehicle trying to sell me a new truck. I was attempting to get some work done on my laptop while waiting and did not need to be bothered by salespeople, we all have to work for a living, let me do my job, I'll let you do yours. If I wanted a new truck, I would ask for info or a salesperson. But again the service people were wonderful. Jon Stumpf took good care of me, was a great communicator and was highly professional with concise and clear details of everything that took place.
Jan 24, 2020
Taken truck in twice now for water intrusion. First time...
Taken truck in twice now for water intrusion. First time had to take it back because they didn’t clean the headliner. Leak wasn’t fixed, so I had to take it in again. They tried telling me the leak was old and couldn’t find anything. Leak still isn’t fixed as the staining has grown since the water test.
Jan 24, 2020
Prompt and courteous service at a convenient location....
Prompt and courteous service at a convenient location. Provides shuttle service allowing patrons to drop off vehicles and get on with their day. Facilities upgraded recently and great atmosphere.
Jan 23, 2020
Jonathan is Knowledgeable of the Auto maintenance...
Jonathan is Knowledgeable of the Auto maintenance services. And, quite capable of explaining the mechanical Auto needs to the potential Customer. Thank You! Jonathan Stumpf